Website & Estate Agency Terms and Conditions
OriMar Living
Last updated: 20 September 2026
Introduction
These Terms and Conditions govern the use of the OriMar Living website, property-search services, property enquiries, viewing requests, seller enquiries and the OriMar Living AI Property Assistant known as Ori.
By using this website or submitting an enquiry, you agree to these Terms and Conditions. These terms do not replace any separate agency agreement, seller mandate, reservation agreement, deposit agreement, purchase contract or other formal document that may subsequently be entered into.
1. Business Information
Trading name: OriMar Living
Legal owner: Alexandra Mitchell, trading as OriMar Living
NIF: Y4238138B
Business address: Calle Norte 61, 03191 Torre de la Horadada, Alicante, Spain
Telephone: +34 711 078 438
Email: info@orimarliving.com
Website: www.orimarliving.com
Professional liability insurer: Reale Seguros
2. Role of OriMar Living
OriMar Living provides estate-agency and property-intermediation services, including property marketing, buyer enquiries, seller enquiries, property searches, viewing coordination and communication between interested parties.
OriMar Living may act for property owners, developers, sellers or other authorised parties depending on the particular property or transaction.
Unless expressly agreed in writing, use of the website or communication with OriMar Living does not create an agency relationship between OriMar Living and a website visitor. Any formal agency relationship, seller instruction, commission agreement or other contractual appointment will be documented separately.
3. Property Information
Property descriptions, photographs, plans, dimensions, locations, specifications, prices and other information displayed on the website are provided for general information and marketing purposes.
Information may originate from property owners, developers, collaborating agencies, property databases or other authorised sources. OriMar Living takes reasonable steps to present property information accurately. However, property particulars should not be treated as a contractual representation, warranty or guarantee unless expressly confirmed in a formal written agreement.
Prospective purchasers should independently verify any information that is material to their decision before entering into a binding transaction. Measurements, distances and areas may be approximate. Photographs may have been taken at an earlier date and may not reflect the current condition of the property or surrounding area.
4. Prices, Taxes and Purchase Costs
Property prices displayed on the website are subject to confirmation and may be changed or withdrawn by the seller without prior notice.
Unless expressly stated otherwise, advertised prices do not include taxes, notary fees, Land Registry fees, legal fees, mortgage costs or other expenses associated with purchasing property in Spain.
The taxes and costs applicable to a transaction depend on the property, buyer and circumstances of the transaction. Visitors and clients should obtain independent professional advice regarding the tax and financial consequences of a property purchase.
5. Property Availability
All properties are subject to availability. A property appearing on the OriMar Living website does not guarantee that it remains available for sale at the time an enquiry is made.
Properties may be reserved, sold, withdrawn or have their terms changed without immediate notice to OriMar Living. OriMar Living will endeavour to confirm current availability before progressing an enquiry or arranging a viewing.
6. Property Searches
OriMar Living may help visitors search the live property portfolio according to criteria including location, budget, bedrooms, bathrooms, property type and lifestyle requirements.
Search results are intended to help identify potentially suitable properties and do not constitute professional investment advice, a recommendation to purchase or a guarantee that a property is suitable for a particular buyer. Property availability and pricing must always be confirmed before a visitor relies on a search result.
7. Viewing Requests
A viewing request submitted through the website, Ori, email, telephone, WhatsApp or any other communication channel is a request only.
A viewing is not confirmed until OriMar Living or an authorised representative provides confirmation. Requested dates and times may be subject to owner, developer, key-holder or agent availability.
OriMar Living may need to contact the visitor to confirm identity, contact details or viewing arrangements.
8. Offers, Negotiations and Reservations
OriMar Living’s website and AI assistant do not independently accept offers, agree sales, negotiate binding terms, accept deposits or create property reservations.
Any offer made by a prospective buyer is subject to communication to and acceptance by the appropriate seller or authorised representative. No property will be treated as legally reserved merely because a visitor communicates an intention to purchase it through the website or Ori.
Any reservation payment or deposit must be dealt with through the formal process specified by OriMar Living and supported by the appropriate documentation.
9. Seller Enquiries and Valuations
Property owners may use the website and Ori to provide preliminary information about a property they may wish to sell.
Providing information does not appoint OriMar Living as estate agent and does not create a listing agreement or mandate. Any formal instruction to market a property must be documented separately.
Any initial price discussion, market indication or automated discussion through Ori is preliminary only and should not be treated as a formal professional valuation. Where OriMar Living provides a formal valuation, appraisal or recommended asking price, the scope and basis of that service will be explained separately.
10. Ori – AI Property Assistant
Ori is an automated AI property assistant provided by OriMar Living.
Ori may assist visitors with searching OriMar Living’s live property portfolio, answering questions about listed properties, helping visitors explore or compare property areas, gathering buyer requirements, gathering preliminary seller information, assisting with viewing requests and identifying when a member of the OriMar Living team should take over the conversation.
Ori is designed to assist with information and administration. It does not replace a qualified estate agent, lawyer, tax adviser, mortgage adviser, surveyor or other professional.
Ori cannot independently enter into contracts on behalf of OriMar Living or any client and cannot bind a seller, purchaser, property owner, developer or OriMar Living to a property transaction.
Ori cannot independently accept or reject an offer, negotiate or agree legally binding sale terms, accept a deposit or reservation payment, conclude a seller mandate, confirm a formal property valuation, provide legal, tax, mortgage or investment advice, or resolve complaints or disputes.
Where a matter requires commercial judgment, negotiation, a contractual commitment or professional advice, it will be referred to a person. Although Ori uses OriMar Living’s live property information where available, automated responses may occasionally require human confirmation.
Users should not rely on an AI response as the sole basis for entering into a property transaction or making a financial or legal decision.
11. Professional Advice
Purchasing or selling property may involve significant legal, financial and tax consequences.
OriMar Living acts as a property intermediary and does not provide legal, tax, accounting, mortgage or regulated investment advice unless a particular service is expressly stated otherwise.
Buyers and sellers are encouraged to obtain appropriate independent professional advice. Prospective purchasers should consider carrying out the legal, planning, ownership and technical checks appropriate to the property before completing a transaction.
12. Third-Party Services and Websites
OriMar Living may refer clients to independent professionals or third-party service providers such as lawyers, mortgage advisers, currency providers, insurance providers, surveyors, tradespeople or other businesses.
Unless expressly stated otherwise, those businesses operate independently from OriMar Living. A referral does not constitute a warranty or guarantee of a third party’s work. Visitors should make their own decision regarding the appointment of any third-party professional.
The website may also contain links to third-party websites. OriMar Living is not responsible for the content, security, availability or privacy practices of third-party websites.
13. Intellectual Property
Unless otherwise stated, the OriMar Living website, branding, text, design, graphics and original content are owned by or licensed to OriMar Living.
Property photographs, plans and marketing materials may belong to property owners, developers, photographers, collaborating agencies or other rights holders.
Website content may not be reproduced, republished, commercially exploited or distributed without appropriate permission. Visitors may view and use website information for their own personal property-search purposes.
14. Acceptable Use
Visitors must not misuse the website, property data or Ori.
Users must not knowingly provide false or misleading information, attempt unauthorised access to systems, interfere with website operation, extract property data by automated means without permission, use Ori to generate unlawful or abusive material, or attempt to circumvent security measures.
OriMar Living may restrict access where misuse, fraud, security threats or unlawful activity are reasonably suspected.
15. Personal Data and Privacy
Personal information submitted through property enquiries, viewing requests, seller enquiries, Ori or other forms is processed in accordance with the OriMar Living Privacy Policy.
The Privacy Policy explains the purposes and legal bases for processing personal information, retention periods, recipients and the rights available to individuals under applicable data-protection law.
Information about cookies, analytics and consent choices is available in the Cookie Policy.
16. Communications
Where a visitor provides contact details as part of an enquiry, OriMar Living may use those details to respond to that enquiry and provide related property information.
Marketing communications will only be sent where permitted by applicable law. Visitors may request that marketing communications stop at any time.
Operational messages relating to an active property enquiry, viewing, transaction or contractual relationship are not necessarily marketing communications.
17. Liability
OriMar Living will exercise reasonable professional care in providing its services.
Nothing in these Terms excludes or restricts liability where doing so would be prohibited by law or would prejudice mandatory consumer rights.
To the extent permitted by law, OriMar Living is not responsible for loss arising solely from inaccurate information supplied by a property owner, developer or other third party where OriMar Living could not reasonably have identified the inaccuracy.
OriMar Living is not responsible for a visitor’s decision to proceed with a transaction without obtaining appropriate professional, legal, financial or technical advice. Website availability is not guaranteed to be uninterrupted or error-free.
18. Complaints
If you are dissatisfied with a service provided by OriMar Living, please contact:
Email: info@orimarliving.com
Telephone: +34 711 078 438
Postal/business address: Calle Norte 61, 03191 Torre de la Horadada, Alicante, Spain
OriMar Living will aim to review complaints promptly and fairly. Official consumer complaint forms are available where required by applicable legislation in the Comunitat Valenciana.
Where a consumer complaint cannot be resolved directly, information regarding an appropriate accredited alternative-dispute-resolution body will be provided where required by applicable law.
19. Changes to These Terms
OriMar Living may update these Terms from time to time to reflect changes to the website, services, property-search systems, AI functionality, business operations or applicable law.
The current version will be published on the website together with the date of the latest revision. Changes will not retrospectively alter rights or contractual obligations that have already arisen under a separately concluded agreement.
20. Governing Law and Consumer Rights
These Terms are governed by the laws of Spain.
Nothing in these Terms affects any mandatory rights that a consumer has under Spanish or European consumer-protection law. Where mandatory consumer jurisdiction rules apply, disputes will be dealt with by the courts or authorities determined by those rules.
For business-to-business relationships, any separate contractual agreement may contain its own jurisdiction provisions.
Questions About These Terms?
If you have a question about these Terms or how OriMar Living handles an enquiry, contact us at info@orimarliving.com or +34 711 078 438.